Join the fastest growing BPO company in the Philippines!

Our culture makes our workplace fun, warm, and enjoyable.

As we always say, life is #BetterwithSSG


What you'll do:

      • Performs outbound calls
      • Responsible for building relationships with customers, whose account payments are overdue, assisting them with their situation and solving their problems to reach a positive conclusion.
      • Gaining customers' commitment to making payments on their overdue account and enabling them to have their accounts up to date
      • Capable of diligently responding to inquiries and other Payment, Billing and Collections concerns
      • Able to multitask and learn business specific updates immediately
      • Tracks individual performance and able to identify personal performance gap
      • Tracks scheduled call back and call all pending clients on a timely manner

      About you:

      • At least 6 months BPO experience, preferred but not required
      • Background in collections is required, BPO setting.
      • Knowledgeable in computer skills (Microsoft Office)
      • Good Verbal Communication & Active Listening
      • Highly motivated and should be flexible in terms of working in different shifts
      • Ability to personally engage a contact and effectively get the message across
      • Must be goal oriented and driven to exceed expectations.